Notes On Improving Processes, Managing Cash Flow & Reducing Days Sales Outstanding

The freight market continues to remain challenging and, as this episode of the Grawe Pod points out, it’s a time when trucking and logistics companies should be finding ways to maximize efficiencies and manage cash flow. Podcast host Doug Grawe welcomes Grawe Group Executive Business Partner Gary Randall to discuss the current market and they share thoughts on workable strategies for improving a company’s order-to-cash process with a focus on reducing the days-sales-outstanding metric. From the accuracy of the data exchanged between operations, customer service and billing to clearly communicating across all departments involved in the customer experience, Doug and Gary offer a number of helpful insights that can assist decision makers who are seeking greater efficiencies, including quicker customer payments, with changes that can be done in bite-sized pieces.